Bumped off an easyJet flight – even though I had checked in on time

Overbooking by the budget airline wrecked one traveller’s holiday plans, with him complaining about ‘appalling’ treatment

James Willing from London was looking forward to a restful long weekend in Toulouse with his partner, but it turned out to be anything but, after what he describes as “appalling” treatment by easyJet. The budget airline overbooked the flight and denied him boarding at the gate – even though he had checked in on time.

He claims he was sworn at by ground staff at Gatwick airport and was forced to spend three hours being shuffled through non-EU immigration controls. Adding insult to injury, easyJet then denied responsibility and refused to pay a penny of compensation.

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